Automate customer support across every channel
HiBee connects your Facebook, Instagram, WhatsApp, Telegram & website messages into one AI-powered inbox. Answer instantly. Scale effortlessly.
No credit card required · Free plan available · Setup in 5 minutes
Hi, I ordered a blue hoodie last week but haven't received tracking info yet. Can you help?
Hi Sarah! 👋 I found your order #1042 — it shipped yesterday. Here's your tracking link: bit.ly/track-1042. Estimated delivery is Thursday. 📦
That was fast! Thanks so much! 🙌
Trusted by businesses on
Everything you need to
delight
customers
AI-first, but always human when it matters. Powerful tools built for modern support teams.
AI Auto-Reply
Our AI reads your product catalog and answers customer questions instantly — order status, pricing, recommendations — all on autopilot.
Unified Inbox
Facebook, Instagram, WhatsApp, Telegram, website — every conversation in one real-time inbox. No more tab switching.
Smart Suggest Mode
Not ready for full autopilot? AI drafts replies for you to approve, edit, or dismiss. Stay in complete control.
Real-Time WebSocket
Messages appear instantly. No page refresh, no polling delays. True real-time like Facebook Messenger.
Team Collaboration
Assign conversations, set roles (Owner, Admin, Agent), add internal notes for seamless handoffs.
Analytics & Insights
Track response times, AI vs. human handling, platform breakdown — beautiful real-time dashboards.
Product Sync
Import via CSV, WooCommerce, or Shopify. Your AI always has up-to-date inventory and pricing.
Human Takeover
One click to switch from AI to human mode. The customer never notices the transition.
Enterprise Security
GDPR-compliant, encrypted data, role-based access, and full data-deletion support.
Up and running in 5 minutes
Three simple steps to automate your customer support.
Connect Your Pages
Link your Facebook Page, Instagram, WhatsApp Business, or Telegram bot. No coding required — just a few clicks.
Import Products
Sync your product catalog from WooCommerce, Shopify, or CSV. Your AI learns everything about your inventory instantly.
Go Live
Toggle AI mode on and watch your bot handle customer questions 24/7. Monitor everything from the unified inbox.
One inbox for every platform
Connect where your customers already are. All channels unified in real-time.
Facebook Messenger
2.4B+ users worldwide
Instagram DM
2B+ active monthly
WhatsApp Business
Most popular globally
Telegram Bot
800M+ active users
Website Widget
Your own website
Simple, transparent pricing
Start free. Scale as you grow. Cancel anytime.
Free
100 replies/month
No credit card required
Platforms
- AI text replies
- Image ai
- Priority support
Starter
1,000 replies/month
Billed ৳4,790/year
Billed monthly
Platforms
- AI text replies
- Image ai
- Priority support
Business
Most Popular
Billed ৳14,390/year
Billed monthly
Platforms
- AI text replies
- Image ai
- Priority support
Enterprise
Unlimited Everything
Billed ৳38,390/year
Billed monthly
Platforms
- AI text replies
- Image ai
- Priority support
- Dedicated support
All plans include 14-day free trial · No credit card required · Cancel anytime
Avg Response Time
Lightning-fast AI replies
Uptime SLA
Enterprise-grade reliability
Setup Time
No code required
AI Availability
Never miss a message
Frequently asked questions
Not at all. HiBee is designed for non-technical users. Connect your Facebook Page, import products, and you're live — all through our guided onboarding wizard. No coding required.
When you sync your product catalog (via WooCommerce, Shopify, or CSV upload), our AI processes all product names, descriptions, prices, and images. It uses this knowledge to answer customer questions accurately.
Absolutely. With one click you can switch any conversation to "Human Mode". The AI stops replying and you take full control. When you're done, resume the AI with another click.
In "Suggest" mode, the AI drafts a reply but waits for your approval before sending. You can approve, edit, or dismiss. In "Auto" mode, the AI will let the customer know a human agent will follow up.
Yes. All data is encrypted in transit and at rest. We follow GDPR guidelines, support full user data deletion, and provide role-based access control for your team.
Yes. There are no long-term contracts. You can upgrade, downgrade, or cancel at any time from your billing settings. Your data remains available for 30 days after cancellation.
Ready to transform your
customer support?
Join growing businesses using HiBee to respond faster, sell more, and keep customers happy — all powered by AI.
Free forever plan available · No credit card needed · Cancel anytime