Everything you need to
delight
customers
AI-first, but always human when it matters. Powerful tools built for modern support teams that need to move fast.
AI Auto-Reply
Our AI reads your product catalog and answers customer questions instantly — order status, pricing, recommendations — all on autopilot.
- Understands product catalogs, prices, and inventory
- Multi-language support with context awareness
- Powered by Gemini, Claude, OpenAI, or Ollama
Unified Inbox
Facebook, Instagram, WhatsApp, Telegram, website — every conversation in one real-time inbox. No more tab switching.
- All 5 channels in a single dashboard
- Real-time WebSocket — instant message delivery
- Filter by platform, status, or assignee
Smart Suggest Mode
Not ready for full autopilot? AI drafts replies for you to approve, edit, or dismiss. Stay in complete control.
- AI generates draft replies for human review
- One-click approve, edit, or dismiss
- Train AI with your approved responses
And so much more
Every tool your support team needs, built in.
Real-Time WebSocket Messaging
Messages appear instantly across all channels. No page refresh, no polling delays. True real-time like Facebook Messenger. Supports Ably, Reverb, Pusher, Soketi, and long-polling.
Team Collaboration
Assign conversations to specific agents, set roles (Owner, Admin, Agent), add internal notes for seamless handoffs. Built-in notification system keeps everyone in the loop.
Analytics & Insights
Track response times, AI vs. human handling, platform breakdown — beautiful real-time dashboards. Monitor visitor locations with interactive world maps and geo-analytics.
Product Catalog Sync
Import via CSV, WooCommerce, or Shopify. Your AI always has up-to-date inventory, pricing, and product descriptions. Changes sync automatically.
Human Takeover
One click to switch from AI to human mode. The customer never notices the transition. Switch back to AI anytime. Full conversation history is always preserved.
Enterprise Security
GDPR-compliant, encrypted data at rest and in transit, role-based access control, and full data-deletion support. Your customer data stays secure.
AI Image Recognition
Customers can send product photos and your AI identifies the item, provides details, and suggests alternatives. Works seamlessly across all platforms.
Website Live Chat Widget
Beautiful, customizable chat widget for your website. Matches your brand colors, works on mobile, and connects seamlessly to your unified inbox.
Multi-AI Engine Support
Choose between Google Gemini, Anthropic Claude, OpenAI GPT, or self-hosted Ollama. Switch engines per-business or use our built-in HiBeeAI NLP pipeline.
One inbox for every platform
Connect where your customers already are. All channels unified in real-time.
Facebook Messenger
2.4B+ users worldwide
Instagram DM
2B+ active monthly
WhatsApp Business
Most popular globally
Telegram Bot
800M+ active users
Website Widget
Your own website
Ready to supercharge your support?
Start with our free plan and see the difference AI makes. No credit card required.