Telegram Is Growing in Bangladesh
While Facebook and WhatsApp dominate, Telegram is gaining ground among tech-savvy, privacy-conscious Bangladeshi users—especially in professional and B2B contexts. Its bot-friendly API and powerful group features make it attractive for businesses serving this audience. HiBee makes Telegram support effortless.
Setting Up Your Telegram Bot with HiBee
- Create your Telegram bot: Open Telegram, message @BotFather, use the /newbot command, and follow the prompts to name your bot.
- Copy your API token: BotFather gives you a unique token. Keep this private.
- Connect to HiBee: In your HiBee dashboard, go to Channels → Telegram, paste your token, and save.
- Go live: HiBee immediately starts receiving messages from your Telegram bot and routing them to your unified inbox.
Total setup time: under 3 minutes.
What HiBee's Telegram Integration Does
- AI Auto-Reply works on Telegram just like Facebook or WhatsApp—same product catalog, same speed
- All Telegram conversations appear in your unified HiBee inbox alongside other channels
- Assign Telegram conversations to specific agents or handle them yourself
- Seamlessly switch between AI mode and Human Mode per conversation
Available on Enterprise Plan
Telegram support is included in HiBee's Enterprise plan at ৳4,999/month, which also includes website widget, 15,000 AI replies, 15 connected pages, and priority support. If you're managing a serious volume of customer conversations across all channels, Enterprise is built for you.
Every Channel, One Inbox
Telegram, Facebook, Instagram, WhatsApp, website—HiBee brings them all together. Start your free trial and explore every channel HiBee supports.
